Reviews

They were very responsive to our insurance needs and answered all our questions about getting insurance for the first time in Kentucky.

— Michael K. (Customer since 2017)

First, customer service is excellent. I had a problem with my previous insurer trying to collect from me after I had switched coverage. The Williams Agency gladly helped by faxing proof of insurance to the collection agency. They’ve always been invaluable whenever I’ve needed them. Second, the price is right! Thanks for everything!

— Customer since 2013

We love the personal touch you give! The Williams Agency is awesome!!

— Customer since 2017

Jessica is friendly and committed to ensuring you get the best coverage possible, often better than you had. She works hard to save you money while ensuring you understand your policy and the company behind it.

Shopping for insurance can be stressful, but Jessica makes it pleasant. From the moment you walk in, you’re greeted and treated with respect by a friendly staff, including Shadow, the agency mascot!

— David M. (Customer since 2016)

Your team has been invaluable to our family in terms of both home and auto insurance. Jessica at the Williams Agency made the transition of our policies from PA to KY smooth and stress-free.

— Scott G. (Customer since 2017) — Eric and Lydia

Very easy to work with, and you’ve saved us a lot of money and trouble!

— Customer since 2007

Excellent customer service and quick responses. The rates are competitive, and the claims process is easy. I also love how the agency gives back to the community through charity. Can’t say enough good things about the agency.

— Jacob S. (Customer since 2016)

You were honest, explained our coverage clearly, and saved us hundreds of dollars a year. Thank you!

Staff are always cheerful and friendly!

— Carol C. (Customer since 2016)

We have more coverage for less money! Jessica made us feel like part of her family.

— Mitzi R. (Customer since 2017)

Jessica was easy to work with and answered all our questions promptly. Even when we had to leave a message, she got back to us promptly. She walked us through our options to ensure we got the right coverage at the best price, saving us approximately $300 annually.

— Joseph H. (Customer since 2017)

Whenever I have a question or problem, I get a quick response.

— Timothy B. (Customer since 2017)

Friendly atmosphere. Always ready to help. Great coverage for the price.

— Frank S. (Customer since 2016)

Jessica is wonderful! She not only saved me money but also got me better coverage. She was very responsive and helpful with all my questions.

— Anthony F. (Customer since 2015)

We appreciated that you wanted our business and made us feel we mattered. Everything was done exactly as we requested. Jessica is hardworking and a Christian, and that means a lot to us.

— Customer since 2017

Jessica at the Williams Agency is professional, knowledgeable, and personable. I know my insurance needs are in the most capable hands. Thank you!

— Customer since 2017

Saved us $$$

— Customer since 2017

Excellent service all the way around! Saved us A LOT of money!

— Douglas R. (Customer since 2017)

Insurance at an affordable rate.

— Michael S. (Customer since 2017)

Anyone can promise excellent service, but not everyone can deliver it. At Community First Insurance, we’ve built a culture around doing the right things.

— Jessica D. (Customer since 2010)